About Us
Protocol IT, located in Greater Perth Area, has over 20 years of experience in Information Technology and Information Systems. They offer highly customised IT management, integration, and web solutions to help businesses face tomorrow's challenges and changing IT needs. Protocol IT anticipates changes and develops systems to give businesses a competitive edge in their core activities.
Role Description
This is a full-time on-site role for a Level 1 Support Technician at Protocol IT. The role involves providing technical support, troubleshooting IT issues, and communicating with users to resolve software-related problems.
Qualifications
- Technical Support and Troubleshooting skills
- Knowledge of Information Technology
- Strong communication skills
- Experience with software systems
- Ability to work well in a team
- Attention to detail and problem-solving abilities
- Relevant certification in IT or related field
To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.